Shipping policy

SHIPPING POLICY

Last updated: July 30, 2026

Thank you for shopping with LULOVI PETS!

Order Processing

• Orders are processed within 1–2 business days.
• Orders are processed Monday through Friday, excluding holidays.
• You will receive a confirmation email once your order has been shipped.

Shipping Times

United States

• Free Standard Shipping
• Estimated delivery: 3–7 business days

Please note that delivery times are estimates and may vary due to weather, holidays, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order ships, you will receive an email containing your tracking number so you can monitor your package at any time.

Multiple Shipments

If your order contains multiple items, they may arrive in separate packages depending on warehouse availability.

Incorrect Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is entered, please contact us immediately at:

lulovipets@gmail.com

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include photos of both the package and the product.

International Shipping

At this time, we primarily ship within the United States.

We expect to expand shipping to additional countries, including Canada, in the future.

Questions?

If you have any questions regarding shipping, please contact us:

Email: lulovipets@gmail.com

Website: https://lulovipets.com